M-KOPA offers a variety of channels for customer support, including phone lines, email, and WhatsApp.
Thus, you should easily get assistance with your inquiries or issues regarding their pay-as-you-go solar power systems, motorbikes, smartphones, M-Kopa Loans, or other products.
Here’s how you can get in touch:
You can reach M-KOPA customer care by calling their 24/7 hotline at +254 707 333 222 or by emailing them at .
M-Kopa contacts per country
- Kenya: +254 799 136 761
- Nigeria: +234 904 997 2275.
- Airtel – 0708 063 8500
- MTN- 0903 981 8200
- Uganda: +256 707 743 200
- Ghana: +233 551 668 800
- South Africa: +27 87 292 2111
M-Kopa office address
21/7 Riverside Paddocks,
Off Riverside Drive,
Nairobi – Kenya
P.O. Box 51866-00100
Nairobi, Kenya
![M-Kopa 1 M-Kopa customer care agent Zara select menu](https://money.ke/wp-content/uploads/2024/03/m-kopa-customer-care-agent-zara-select-menu.webp)
M-Kopa has a WhatsApp agent, Zara, that can answer your queries. Use this service to enquire about the company’s products and processes, or even get assistance with your account.
The bot may refer you to a live agent in case it can’t solve your issues. Simply choose get more help from the options it provides.
![M-Kopa 2 M-Kopa customer care agent Zara product inquiry more help](https://money.ke/wp-content/uploads/2024/03/m-kopa-customer-care-agent-zara-product-inquiry-more-help.webp?_t=1711783851)