A confirmation code is a unique set of characters, which can be alphanumeric, used to verify or authenticate certain actions or processes, such as confirming a transaction or reservation or validating information during online processes.
For instance, a flight confirmation code is an alphanumeric sequence identifying a specific flight reservation. It’s often used in various contexts where a form of receipt or acknowledgment is required.
Mobile money
In the context of mobile money in Kenya, a confirmation code is a 10 digit code that users receive after completing a transaction using services like M-Pesa and Airtel Money.
Other names:
- Mpesa transaction number
- Mpesa transaction code
- Airtel Money transaction code
- Transaction reference code
This code is typically part of a text SMS sent to both the sender and recipient, confirming the details of the transaction, such as the amount transferred, the recipient’s name, and the balance remaining in the sender’s account.
The confirmation message serves as proof of the transaction and is important for record-keeping and resolving any disputes that may arise.
You can find your transaction code via SMS or using the Mobile Money app (Airtel Money & M-Pesa
An Mpesa alert is sent by M-pesa, so don’t get scammed by people claiming to have erroneously sent you a given sum, and requesting you to send some back.
How to check Mpesa transaction code
There are various ways to find and confirm your transaction code from M-pesa:
a) Confirm via SMS
Find the M-Pesa message for the particular transaction you are interested. The 10-digit code that appears at the beginning of the message is your transaction code.
![What is a Confirmation Code? Airtel Money and Mpesa Transaction Codes 1 How to check Mpesa transaction code what is a confirmation code](https://money.ke/wp-content/uploads/2024/03/how-to-check-mpesa-transaction-code-what-is-a-confirmation-code.webp?_t=1711214974)
b) Confirm via Mpesa app
Inside Mpesa app, you can open any recent transaction and you will see a transaction code denoted by ID.
![What is a Confirmation Code? Airtel Money and Mpesa Transaction Codes 2 How to confirm Mpesa transaction code](https://money.ke/wp-content/uploads/2024/03/how-to-confirm-mpesa-transaction-code.webp?_t=1711215198)
c) Retrieve transaction code by requesting Mpesa statements
In case you deleted your transaction sms, you can still check the transaction code by requesting an M-pesa statement.
Uses of M-pesa transaction reference code
The M-PESA transaction reference code has several important uses:
a) Record keeping and verification
- It acts as a unique identifier for each transaction, allowing you to easily reference a specific money transfer or payment made through M-PESA. This can be helpful for tracking your own spending or for reconciling your financial records.
- If you need to dispute a transaction or inquire about it with Safaricom customer service, the transaction reference code is essential information they will require to locate and address the issue.
b) Managing transactions
In some cases, the reference code might be needed to complete follow-up actions on a transaction.
For instance, it might be required to reverse an erroneous transaction.
c) M-PESA app features
The M-PESA app allows you to view your transaction history, where each transaction will be accompanied by its unique reference code.
This enables you to filter and search for specific transactions based on the reference code.
This can be helpful if you run a business where users pay via Mpesa, and you need to manually verify or check payments on your end
Start by entering the first four letters of the code, and your statement results should be filtered.
d) Completing transactions
Depending on the context, the reference code might be required by a merchant or service provider for verification purposes when using M-PESA for payments.