What’s the MTCN Number from Western Union?

When sending money via Western Union, you’ll receive a 10-digit Money Transfer Control Number (MTCN) on the receipt each time you make a transaction.

This unique MTCN serves as a tracking number for your money transfer.

Using MTCN with M-Pesa Global

When using M-Pesa Global in partnership with Western Union, the MTCN plays a vital role. After completing a transfer, you’ll receive an MTCN on your receipt. Keep this number secure and share it only with your intended receiver.

Here’s how it works:

1. Providing the MTCN to the Receiver:
   • After completing the money transfer, you must provide the recipient with the MTCN.
   • The recipient will need to present this MTCN along with a government-issued ID at a Western Union agent location to collect the funds.
2. Receiver’s Role:
   • The recipient will use the MTCN to pick up the transferred funds.
   • They’ll need to provide the MTCN and their identification to the agent at the Western Union location¹³.
3. Security Measures:
   • While the MTCN helps verify that funds are picked up by the intended receiver, it is not a security measure.
   • To protect yourself, be aware of common scams and frauds.

Remember to keep your MTCN safe and share it only with the intended recipient. If you have any further questions, feel free to ask!