The primary USSD code for accessing T-Kash services on Telkom Kenya mobile money wallet is *160#.
By dialing this code, customers can engage with the full suite of T-Kash features, which include:
- Sending money
- Buying airtime
- Withdrawing money at authorized T-Kash agent
- Buying SMS, Voice, and internet data bundles
- Paying bills, and more.
For specific actions like topping up with T-Kash directly, you would use variations of the main USSD such as 160*1#, but for most T-Kash services, *160# is the standard code to start the process.
Sending money via T-Kash USSD
To send money using T-Kash ussd, follow these steps:
- On your Telkom line, dial *160#
- Select the Send Money option
- You will be presented with these options:
- MPESA
- Airtel Money
- To send money from T-Kash to M-Pesa, choose MPESA
- To send money from T-Kash to Airtel Money, select the Airtel Money option
- Enter the Phone Number to send money to.
- Enter the Amount
- Review transaction details and confirm
- Enter your T-Kash PIN
Upon a successful transfer, you should receive an SMS from T-Kash.
How to buy airtime from T-Kash via USSD
- On your Telkom line, dial *160#
- Select Buy Airtime
- To buy for your current line, select Buy My Phone
- Otherwise, choose Other Phone to buy for another Telkom line
- Enter the Telkom phone number you want to buy airtime for
- Enter the Amount, e.g. 100 to buy airtime worth KES 100
- Review purchase details and confirm it to proceed.
- Enter T-Kash PIn
Upon a successful topup, you should receive an SMS from T-Kash on your line, and another from Telkom on the line you just topped up.
Things to note:
- Airtime purchases cannot be reversed
Withdrawing money from T-Kash via USSD
- On your Telkom line, dial *160#
- Select the Withdraw Money option
- Choose From Agent if you are withdrawing from a T-Kash agent.
- Select From ATM if withdrawing from ATM
- Enter the amount you wish to withdraw.
- Confirm the transaction details.
- Enter your T-Kash PIN to authorize the transaction.
- You will receive an SMS with your T-Kash Code.
- Give the agent your generated T-Kash code.
- The agent will then process your withdrawal request
- Receive withdrawn cash from the agent, and sign the customer transaction logbook
Buying data bundles from T-Kash balance via USSD
- On your Telkom line, dial *160#
- Select the Buy Bundle option
- Choose type of bundle to buy
- Voice Bundle
- SMS Bundle
- International Bundle
- Mashariki Roaming Bundle
- Internet Bundle
- Example, to buy browsing bundles, select Internet Bundle option from the step above
- Follow the steps to choose your bundle plan
- Enter T-Kash PIN
Note: You can only buy data bundles for your Telkom line.